Great experience and a great team! Couldn't recommend O'Donoghues First National more. They helped me out with all of my rental needs and I will be coming back
Michael was an absolute pleasure to work with, he went above and beyond to do everything possible to sell our property (under pressure). We would recommend Michael to anyone who values: great prompt communication (even on public holidays), professional approach to everything, brilliant negotiating skills, excellent people person (especially with tricky tenants etc), all round top bloke!
I would like to thank Jennifer, Maria and O'Donoghues for the management and brilliant service you have provided. I would highly recommend your services to others.
We looked at quite a few houses being sold by Tim MacKenzie over a six month period. He was always courteous and professional to deal with, and very patient when we spent considerable time viewing and reviewing properties we liked. Once we found the right house Tim was always available and responded to our questions swiftly. He also kept in touch the week after we moved in, which helped us to resolve a few queries about our new place. Overall a very positive experience
Steve & Jess
Megan you are a wonderful caring property manager and I think you will go far in this industry.
Carolyn She will look after you, your property and the new tenants with the utmost courtesy. She is fabulous.
I just wanted to send an email to let you know what a fantastic staff member Skye is. A couple of weeks ago a friend and I were looking for somewhere to live. We saw many agents in this time and we couldn’t believe how professional Skye was. Skye stood out from them all. She was one of the few that were on time, dressed professionally and spoke to us to find out what we were after. She then tried to organise other viewings for us for properties that might be of interest to us. I just wanted to write this email to thank Skye for her Professionalism.
First National is by far the most efficient agency I have ever worked with in Darwin. When we moved in, your process was quick and the service was excellent and now - even when we are making life difficult by breaking lease, you have been amazingly efficient and have provided an excellent service. Thank you so much!
We would like to thank Shun for helping us sell our block in Humpty Doo.
My husband and I have bought and sold several properties over the years, this time we had a few problems with the certifier.
Shun went out of his way to help us solve the issues we had, way beyond what he had to do. We were extremely grateful.
The property sold and all worked out well, his marketing campaign and open house times flowed smoothly.
Shun called and let us know everything that was relevant to us getting a quick and fuss free sale.
We will be calling Shun next time we are ready to sell.
Russell and Gill. C
We just sold our home of thirty years in Rapid Creek. For a whole lot of reasons, it was never going to be a simple process. Shun Hatton guided us through the whole thing - always demonstrating tenacity, patience, wisdom and professionalism. His advice was priceless, his integrity paramount and his media strategy a complete success. He put us on to a terrific conveyancer and a very handy chippie. He was always available and always calm.
We recommend him very highly.
Julie. W and Peter. Q
Leesy particularly is a great PM. Cannot recommend her enough.
Always spectacular service from Skye. She's quick, efficient and friendly. Whenever we have any issues, she sorts them for us in a heartbeat.
We have had the good fortune to have Shun facilitate the sale of our unit in Rapid Creek. We really needed someone who could pull it all together because we were either at the other end of the country, or half way round the world. When we decided to put the apartment on the market Shun gave us great advice on how we should market the property, and yes it was a little bit different and a little more expensive. Shun showed us photos of the apartment and its layout. It looked great, "we thought it would be a great place to buy and almost had second thoughts", because it looked so good. We were rewarded by achieving a great price, better than we had expected. Through the whole process Shun gave us great feedback and advice on inspections and negotiations, and transactional details. 12 months later when we needed information for our Accountant, Shun chased up the valuations that were required, he didn't have to but he got onto it promptly and once again delivered. A big thank you from Tamara Ruff and Grant Sullivan
"After trying another agent to sell my Stuart Park apartment, I contacted Shun Hatton from O’Donoghues First National and was given excellent service from day one. Shun listened to my needs, provided advice on the best way to present my property and conducted open inspections in a professional and expert manner. My property was quickly sold at a price which pleased me and the subsequent arrangements for settlement were all made easier with Shun’s assistance. I can highly recommend Shun to anyone contemplating selling their Darwin home.” Megan Rowe
I would highly recommend Shun to anyone wanting to sell a property, he sold our unit at Waterline when times were tough and negotiated a good price!
I have known and dealt with Shun Hatton on both a professional and personal basis for over 10 years. During this time I have bought and sold various properties both in Darwin and interstate. Not all of these transactions were handled by Shun as I opted to conduct many personally. However, Shun always made himself available to offer sound advice whether there was something in it financially for him or not. He proved an excellent sounding board on these occasions and someone who I would always turn to first if I was in the market either buying or selling.
In addition, he has personally handled the sale of two of my properties in Darwin and on each occasion was a pleasure to deal with. I am a demanding and particular person and Shun’s easy going and professional manner meant that my wishes were always taken into account first and foremost but he would offer constructive advice when and where warranted with the result that I was always happy with the final outcome.
I have also bought 2 properties from Shun and he displays the same commitment and attention to detail on that side of the fence. He follows up in a timely and non-confrontational manner and has always been respectful of my wishes but at the same time willing and able to put forward constructive alternatives. I have always appreciated his straight forward and honest communication style.
I have no hesitation as recommending Shun as a realtor of the highest calibre.
On behalf of myself and my wife we would like to say a huge thank you for all your help and support whilst we rented (and continuing) the property with O ‘ Donoghues". The service you have provided us as a property manager has been impeccable; the professionalism, enthusiasm, the prompt response, dealing with urgent situations and last but not the least the compassionate humane elements and always with a friendly smile has been outstanding. Special thanks again to you Skye and that you have been amazing throughout the whole process and despite renting the property you always made us feel at 'Home'. Property renting with you guys have been an amazing, seamless and a very positive experience. You all are an amazing team".
Gagan and Shilpi".
Garry and I would like to thank you for the professional manner in which you sold our home at. 25 Pott St, Moil. We did not have to contact you to find out anything as you always kept us in the loop and for this we say thank you”.
Shun demonstrated a good understanding of the market and from the outset he displayed a professional and passionate approach, commencing with a no nonsense, straight forward and realistic assessment of the right strategy to sell our home.
Shun was friendly, punctual and efficient in conducting open inspections and in promoting the sale of our property during a period of a downturn in property sales in Darwin that resulted in the sale of our home in 2011 at a price that was satisfactory to us.
Debbie & Garry. V
“We have had the pleasure of having Tim Mackenzie manage the sale of our property in Woolner. Tim demonstrated a good understanding of the market and from the outset he displayed a professional and passionate approach, commencing with a no nonsense, straight forward and realistic assessment of the right strategy to sell our home.
Tim took over the sale of our property from another real estate firm after no success for over 6 weeks and following his first home open he presented us with an offer.
Tim is very responsive to both the sellers and purchasers requests and handled these to broker a sale which was favourable to our anticipated outcome. He provides excellent and up to date feedback on what actions and outcomes have been undertaken. He goes the extra mile in ensuring that he makes you feel like yours is the only property he is looking after. As an example, Tim managed our sale, whilst we were moving interstate and was our eyes and ears as well as ensuring the property was well looked after in our absence.
I would highly recommend Tim Mackenzie as a professional and action oriented agent to any prospective seller”.
“Bob and I would like to thank you for the professional manner in which you sold our apartment in Evolution. We did not have to contact you to find out anything as you always kept us in the loop and for this we say thank you”.
Bob and Zita. M
Very Happy with their performance, Very Professional and Great Communication, Definitely Recommend them for your Real Estate needs.
“I found Tim to be friendly, punctual and efficient in conducting open inspections and in promoting the sale of my property during a period of a downturn in property sales in Darwin. He gave good and frank advice that resulted in the sale of my house in September 2011 at a price that was satisfactory to me”.
“Tim MacKenzie is an exceptional estate agent. We gave him the job in the first place because of his excellent communication - both the quality and speed of response. He was always on top of all communications with us and others. Tim knows the market inside out, and he's very astute with people.
As we are based overseas, we needed to have complete trust in our sales agent, and receive timely communication. Tim delivered on everything.
Tim was absolutely spot on about the eventual sale price, but he let us try a higher price initially, and when there were no bites, we lowered it to the right level. He didn't put pressure on us to do that early. He happily conducted home opens for several weeks when the price was too high. The buyers confirmed Tim's view, and we learned that ourselves.
There were a number of hurdles with the sale of our one-bedroom flat. There were issues with tenants and building repairs. Through all of this, Tim was patient and offered sound advice and support. We took the flat off the market whilst repairs were carried out, and when we were ready again to sell, he was there with bells on. He communicated the history of the building with the buyer, and acted ethically at all times. It was a small flat, not much commission for Tim in the scheme of things, but he worked tirelessly on it to achieve a good price for us, and a happy buyer who loves his new home.
It was also Tim's character that was a pleasure whilst we were going through the sale process. We really built a rapport and we're sending him a bottle of fine wine to celebrate his success.
I would thoroughly recommend Tim to anyone. I've bought and sold several times now, and I've never dealt with a better agent.”
“In July 2009 I employed Shun to sell a property in Parap, Darwin. This was my first dealing with Shun in a professional manner. I found Shun to be exemplary in every aspect of this transaction. Not only was it a quick and efficient settlement but he far exceeded our asking price thus our expectations.
Any future dealings in the Darwin Real Estate market will be immediately directed to Shun”.
My Real Estate Agent Tim McKenzie has been fantastic in securing a buyer for my apartment, he has been Great to deal with Professional yet a very approachable can-do attitude and has offered some great advice and has been very Punctual.
I was the tenant of 31 Temira Cres, Larrakeyah and write to pass on my sincere thanks to the team who stood by me when a range of issues outside of my control occurred, I cannot say thank you enough. Your staff worked with me whilst I resolved the issues and it was I can assure you a very stressful time and the cleaning of the home was epic, especially on your own. I left thinking how nice the staff are and I want to thank them from the bottom of my heart as they truly are exceptional and enabled me to get through the tough period. Thanks so much for everything. –
My husband and I wanted to take the time to acknowledge the exceptional work of your staff member, Skye Higgs. Originally the property we have been renting had a different property manager in charge and Skye was tasked with the housing inspections. I was very impressed with Skye's positive attitude and professionalism when I first met her and was thrilled when I discovered she was to take over management of the rental. Skye has been a wonderful communicator - always prompt to respond to any queries or requests for assistance and honest if something may not get repaired. Almost all of the original repair requests have now been actioned under Skye and we have been very appreciative of that as well as all of Skye's hard work. We have really enjoyed liaising with Skye and having someone of her calibre at the other end of the phone or computer. If we were to rent again it would be a pleasure to do so if we had Skye as the property manager.
Liesl & Lincoln. W
We engaged Tim Mackenzie to sell our home because of his successful past sales in our area. He was very experienced with the Auction process and was prompt & gave us quick, informative feedback from each Open Inspection. He made the whole Auction process smooth and resulted in an unconditional sale at a great price under the hammer. This gave us a relaxed period until our known settlement to calmly arrange our packing & removal. My wife & I would highly recommend Tim to anyone thinking of selling in our area.
I felt that Tim knew and understood the market, giving you realistic exceptions in a difficult environment, he was upfront and honest who was always available to talk anything through
Michael was always reliable and kept me in the loop about how to go about advertising etc. He communicated all the way through the process, which was lengthy, thanks to a very quiet market. I would happily recommend Michael to anyone looking for an honest hard working agent
We have just sold our unit in Darwin with Michael Keith very quickly, I couldn't have asked for a more proactive agent who constantly rang me to let me know where we were up to, he rang me when there was no action but at least I knew that we weren't forgotten! We wanted a quick sale and Michael realized this and really chased the serious buyers for us. It was a pleasure to do business with such a professional agent.
I just wanted to share how very good Skye Higgs is. She has been the most outstanding, very efficient, professional and understanding. I hope she will stay in Darwin with you and you will share this feedback with the Director.